Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™
Position Objective
Konica Minolta currently has an exciting opportunity for an Admin Ops Specialist!
Provide timely and accurate order processing, aftermarket billing, and customer support for locally processed sales and service transactions. Also serve as local administrative interface for centrally processed (Windsor) transactions. Ensure sales and service transactions are processed within the parameters of Company operating policies.
- Enter, track, and schedule delivery for all orders processed within the assigned Branch(es)
- Ensure that all order and contract paperwork is in compliance with Company policies and procedures
- Set-up and maintain all master data records for customers processed within assigned branch(es)
- Review and pre-edit orders to be submitted to the National Account Customer Care Center
- Set-up maintenance contracts for assigned customers and execute all related billing functions (including specialized invoice generation, backup meter collection, invoice corrections, etc.)
- Review and monitor lease fundings and follow-up as needed to ensure Konica Minolta is paid as quickly as possible
- Maintain customer access to MyKMBS.com as required
- Respond to customer inquiries
- Assist Branch personnel with Administrative issues
- Perform general office support functions as required
- Intermediate level knowledge of Microsoft Excel and Word
- Strong communication skills
- Ability to multi-task and work effectively in a high stress environment
- Experience with SAP or demonstrated experience to learn SAP or similar systems
- Related industry experience preferred
- High School diploma or higher educational degree required
- Outstanding benefits package (including medical, dental, vision, life insurance)
- 401(k) plan with matching company contribution
- Generous holiday and paid time off schedules
- Ongoing professional development training
- Visible, exciting work supporting sales of cutting edge technology and workflow solutions.
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