Commercial Quality Senior Executive Jobs Malaysia 2026

Commercial Quality Senior Executive at Johnson & Johnson Malaysia (Hybrid)

The Commercial Quality Senior Executive role at Johnson & Johnson Malaysia presents an excellent opportunity for experienced quality professionals who want to contribute to one of the world's leading healthcare organizations. If you have experience in pharmaceutical quality systems, regulatory compliance, audit readiness, or commercial quality operations, this position offers a challenging and rewarding career path in a highly regulated industry.

Based in Petaling Jaya, Selangor, this hybrid position allows professionals to combine flexible working arrangements with meaningful responsibilities that directly impact healthcare products and patient safety. The successful candidate will play an important role in maintaining Quality Management Systems (QMS), ensuring compliance with local and international regulations, supporting new product launches, and driving continuous improvement initiatives across Malaysia and Brunei.

Healthcare companies rely heavily on strong quality professionals to ensure medicines and medical technologies consistently meet strict regulatory requirements. As a result, experienced candidates with expertise in quality assurance, compliance, risk management, and audit preparation are highly valued.

If you're looking to build your career with an internationally respected healthcare company while working alongside talented professionals in a collaborative environment, this opportunity deserves serious consideration.

 

Job Overview

Details	Information
Company	Johnson & Johnson
Position	Commercial Quality Senior Executive
Location	Petaling Jaya, Selangor, Malaysia
Work Model	Hybrid
Employment Type	Full-Time
Job Category	Professional – Customer/Commercial Quality
Experience Required	Approximately 4–5 years
Education	Bachelor's Degree
Industry	Healthcare, Pharmaceuticals, Medical Technology
Reference Number	R-070073

 

About Johnson & Johnson

Johnson & Johnson is one of the world's most recognised healthcare companies, serving millions of patients through innovative medicines, advanced medical devices, and healthcare technologies. With a history spanning more than a century, the company has built a reputation for combining scientific research, technological innovation, and patient-focused healthcare solutions.

Operating across numerous countries, Johnson & Johnson invests heavily in research and development to improve treatments for complex diseases while supporting healthcare professionals worldwide. Its broad portfolio includes prescription medicines, surgical technologies, orthopaedic products, cardiovascular solutions, vision care, oncology treatments, neuroscience therapies, immunology products, and many other healthcare innovations.

Employees benefit from working in a multicultural environment where collaboration, integrity, inclusion, and continuous learning are encouraged. Teams often work across international markets, allowing professionals to gain valuable global exposure while contributing to projects that improve healthcare outcomes.

Within Malaysia, Johnson & Johnson continues to strengthen its commercial quality operations by maintaining high standards for product quality, regulatory compliance, supply chain integrity, and customer satisfaction.

 

Key Responsibilities

As a Commercial Quality Senior Executive, your responsibilities will extend beyond routine quality assurance activities. You will help maintain operational excellence while ensuring products consistently meet regulatory and company quality standards.

Lead Quality Management System (QMS)

• Develop, maintain, and continuously improve the site's Quality Management System.
• Ensure quality processes remain aligned with changing regulatory requirements.
• Promote a culture of continuous improvement across commercial operations.

Manage Quality Events

• Oversee Change Control activities.
• Coordinate Non-Conformance investigations.
• Lead Corrective and Preventive Action (CAPA) programmes.
• Review complaint investigations and identify recurring trends.
• Ensure corrective actions effectively address root causes.

Maintain Regulatory Compliance

• Support compliance with pharmaceutical regulations.
• Ensure documentation meets internal and external quality standards.
• Monitor adherence to Good Distribution Practices and other relevant quality requirements.

Support Product Lifecycle Activities

• Provide quality oversight during product launches.
• Assist with product discontinuations.
• Review product release activities.
• Support temperature excursion investigations.
• Coordinate field actions and trade returns when necessary.

Audit & Inspection Readiness

• Prepare the organisation for internal audits.
• Coordinate regulatory inspections.
• Monitor audit findings.
• Track completion of corrective actions.
• Improve audit preparedness through ongoing reviews.

Documentation Management

• Maintain Quality Manuals.
• Control document revisions.
• Ensure proper record retention.
• Verify employee training documentation remains current.

Supplier & Distributor Quality Oversight

• Evaluate suppliers and distributors.
• Monitor quality performance.
• Verify compliance with Johnson & Johnson quality standards.
• Assess storage, transportation, traceability, and handling practices.

Regional Collaboration

• Work with cross-functional teams across Southeast Asia and India.
• Support regional quality initiatives.
• Share best practices across multiple business functions.
• Participate in continuous improvement projects.

 

Required Skills

Success in this role requires a combination of technical expertise, analytical thinking, and effective communication.

Technical Skills

Candidates should ideally possess knowledge of:

• Quality Management Systems (QMS)
• Pharmaceutical quality standards
• CAPA management
• Root cause analysis
• Change Control processes
• Non-Conformance investigations
• Regulatory compliance
• Audit preparation
• Documentation management
• Product quality oversight
• Risk assessment
• Microsoft Office Suite
• SAP
• Digital reporting tools
• Data analysis

Experience with the following technologies is advantageous:

• Microsoft Power BI
• Microsoft Power Apps
• Microsoft Power Automate

 

Soft Skills

Johnson & Johnson seeks professionals who can:

• Communicate clearly with multiple stakeholders
• Build collaborative working relationships
• Solve problems using structured thinking
• Prioritise competing responsibilities
• Work independently with minimal supervision
• Adapt quickly to changing business needs
• Demonstrate integrity and accountability
• Maintain excellent attention to detail
• Influence cross-functional teams positively
• Manage deadlines effectively

 

Preferred Skills

Applicants with experience in the following areas may have an advantage:

• Audit management
• Compliance monitoring
• Internal controls
• Continuous improvement methodologies
• Quality Control (QC)
• Supplier quality management
• Regulatory inspections
• Process optimisation
• Performance metrics
• Stakeholder engagement
• Business process improvement
• Commercial quality operations

 

Qualifications

To be considered for this opportunity, candidates should generally meet the following qualifications:

• Bachelor's degree in Science, Engineering, Pharmacy, Data Science, or a related discipline.
• Approximately 4–5 years of professional experience in pharmaceutical, healthcare, medical device, or another regulated industry.
• Strong understanding of Quality Management Systems and regulatory compliance.
• Experience supporting audits, inspections, and quality investigations.
• Familiarity with risk management principles and quality documentation.
• Ability to work effectively within multinational and cross-functional teams.
• Strong analytical, organisational, and communication abilities.

Applicants with experience in highly regulated healthcare environments are likely to find this position particularly relevant.

 

Benefits and Perks

Johnson & Johnson is known for providing competitive employee benefits that support both professional development and personal wellbeing. While specific benefits for this position may vary depending on local employment policies, eligible employees may receive:

• Competitive compensation package
• Hybrid working arrangements
• Professional development opportunities
• Global career mobility
• Learning and training programmes
• Inclusive and diverse workplace culture
• Health and wellness initiatives
• Employee assistance programmes
• Performance-based recognition
• Paid leave and public holiday benefits (subject to local policy)
• Retirement and insurance programmes where applicable

Applicants should always refer to the official job posting for the most accurate and up-to-date information regarding employment benefits.

 

Why Consider This Opportunity?

Working as a Commercial Quality Senior Executive at Johnson & Johnson Malaysia offers far more than a traditional quality assurance role. It provides exposure to global healthcare operations while allowing professionals to contribute to products that directly affect patient wellbeing.

Some key reasons to consider this opportunity include:

• Join one of the world's most respected healthcare companies.
• Gain exposure to international quality systems and regulatory standards.
• Work in a hybrid environment that supports flexibility.
• Build expertise in pharmaceutical and medical technology quality operations.
• Collaborate with experienced professionals across Southeast Asia and India.
• Strengthen your leadership skills through ownership of quality initiatives.
• Participate in continuous improvement projects using modern digital tools.
• Expand your career opportunities within a global organisation known for investing in employee development.

Whether your long-term goal is quality leadership, regulatory affairs, compliance management, or operational excellence, this position provides valuable experience that can support future career growth.

 

Hiring Process

Although the exact recruitment process may vary depending on business requirements, applicants can generally expect the following stages:

1. Online Application – Submit your application through the official Johnson & Johnson Careers website along with an updated CV or résumé.
2. Application Review – Recruiters review applications to identify candidates whose qualifications and experience closely match the role.
3. Interviews – Shortlisted candidates may participate in one or more interviews with hiring managers and relevant stakeholders. Discussions often focus on technical knowledge, problem-solving abilities, and behavioural competencies.
4. Assessment (if applicable) – Some positions may include technical or situational assessments to evaluate job-related skills.
5. Reference and Background Checks – Successful candidates may undergo standard employment verification before an offer is issued.
6. Job Offer and Onboarding – Selected applicants receive an offer and complete onboarding before beginning their role.

Note: The hiring process may differ based on the position, location, and business needs. Applicants should refer to the official job posting for the latest information.

 

How to Apply

Interested candidates should apply only through the official Johnson & Johnson Careers website to ensure their application is submitted securely and reaches the appropriate recruitment team.

Official Apply Link:

https://www.careers.jnj.com/en/jobs/r-070073/commercial-quality-senior-executive/

Before submitting your application:

• Update your résumé with your latest experience and achievements.
• Highlight your knowledge of Quality Management Systems (QMS), compliance, audits, and pharmaceutical quality processes.
• Mention experience with SAP, Power BI, or other relevant digital tools if applicable.
• Carefully review the job requirements to ensure your qualifications match the position.

 

Frequently Asked Questions (FAQs)

1. Who can apply for this position?

Candidates with a bachelor's degree in Science, Engineering, Pharmacy, Data Science, or a related field and relevant industry experience are encouraged to apply.

2. Is this a remote position?

No. The role follows a hybrid work model, allowing a combination of office and remote work according to company policies.

3. How much experience is required?

The position generally requires around 4–5 years of relevant professional experience, preferably within the pharmaceutical, healthcare, or another regulated industry.

4. Which technical skills are preferred?

Knowledge of Quality Management Systems (QMS), CAPA, Change Control, regulatory compliance, SAP, Microsoft Office, and digital reporting tools is valuable. Experience with Power BI, Power Apps, and Power Automate is an added advantage.

5. Is previous pharmaceutical experience necessary?

Experience in a pharmaceutical or similarly regulated environment is preferred because the role involves quality systems, compliance, and regulatory requirements.

6. Where is the job located?

The position is based in Petaling Jaya, Selangor, Malaysia, with a hybrid working arrangement.

7. Does Johnson & Johnson provide relocation support?

The job posting does not specify relocation assistance. Applicants should review the official careers page or contact the recruitment team for clarification.

8. What does a Commercial Quality Senior Executive do?

The role focuses on maintaining Quality Management Systems, ensuring regulatory compliance, supporting audits, managing quality investigations, overseeing documentation, and contributing to continuous improvement initiatives.

9. Where should I submit my application?

Applications should be submitted through the official Johnson & Johnson Careers website using the official job posting.

10. Is this role suitable for career growth?

Yes. Professionals can gain valuable experience in global quality operations, regulatory compliance, supplier quality management, and cross-functional collaboration, all of which can support future career advancement.

 

Related Job Suggestions

If you're interested in this opportunity, you may also search for similar roles such as:

• Commercial Quality Specialist
• Quality Assurance Executive
• Pharmaceutical Quality Engineer
• Regulatory Affairs Specialist
• CAPA and Compliance Specialist
• Supplier Quality Engineer
• Medical Device Quality Specialist
• Quality Systems Analyst

 

Conclusion

The Commercial Quality Senior Executive position at Johnson & Johnson Malaysia offers an excellent opportunity for professionals who are passionate about quality, compliance, and continuous improvement within the healthcare industry. Working with a globally recognised organisation provides exposure to advanced quality systems, international regulatory standards, and cross-functional collaboration across multiple markets.

If you possess the required qualifications and enjoy working in a fast-paced, highly regulated environment, this role could be an excellent step towards long-term career growth. As always, review the official job description carefully and submit your application through the official careers portal to ensure you have the latest information about the role and recruitment process.