Customer Success Specialist Job Vacancy At Inveon - Digital Commerce Solutions - Istanbul, Turkey
You Will
- Taking part in missions in the “First Level Support” category:
Being the first contact point in customer support,
Reading, replying and sorting to emails,
- Creation and clarification of “Second Level Support” and “Change Request” jobs in Jira. Assigning these jobs to the relevant people,
- Admin Panel Usage:
Campaign Setup, Banner & Content & Text Update, etc,
- Product Information:
Giving information about campaign setups, Explaining how the changes made in the admin panel are made, etc,
- Support for Reporting,
- Happy Path Testing
Who You Are
- Graduates or 4th-year students, preferably in the fields of computer science, engineering, or MIS,
- Good command of English,
- Strong interest in project management including all aspects of planning, development process, account management, execution, and reporting,
- Team Player,
- Proactivity and conflict resolution skills,
- Strong interpersonal & analytical thinking skills,
- Ability to adapt to changing priorities in a dynamic environment,
- Strong planning and organizational skills,
- Passionate about continuous learning,
- Database and operating systems experience with MS SQL SERVER is a plus,
- Experience working with Jira or similar project management tools is a plus
What We Offer
- Fast-growing company (Deloitte Fast 50 Winner in 2017, 2018, 2019, 2020, and 2021)
- The first and only company from Turkey to be named Fast Company’s 100 Best Workplaces for Innovators in the world!
- Silver Stevie Winner at 2020 Stevie® Awards for Great Employers on new employee onboarding category
- Dynamic and friendly work environment
- Team activities such as Survivor Camp and happy hours
- Continuous learning opportunities such as internal trainings, tuition reimbursement, and access to e-learning platforms
- Leadership and coaching programs
- Yoga and meditation classes, healthy snacks, discounts on fitness membership
- Access to community events at Han Spaces
Who We Are
Inveon is a technology company that provides enterprise e-commerce software platform and digital growth management solutions. Through a unified and scalable digital commerce presence with sustainable growth, leads enterprise companies towards the future of commerce since 2006.
In order to help companies achieve their e-commerce potential, Inveon provides:
- inCommerce: Omnichannel Commerce Platform
- GrowthLab: Digital Growth Management Solutions
Today, the total annual e-commerce volume generated by companies using Inveon solutions exceeded a total worth of $1 billion. Inveon platforms are used by more than 70 million shoppers in 15 countries.
Notes/Important:
- Let us know if the job link is expired or getting any error.
- We have copied the Job Details from Company website. If anyone has copyright/other issues kindly let us know and we will remove the same/respective contents from our site. Also we are adding respective company logos on our Job Screenshots/Thumbnails to show that Job vacancies from Companies/Organizations.
- We are not working with any company. We are just providing jobs information from the mentioned company to help job seekers or upskill.
- We are not collecting any fee/amount from the users.
- Navigate to required job profile on website career page.
